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Datorama Pricing, Features, Limitations & More | 2024

Himani Trivedi
March 6, 2024
March 6, 2024
Table of Contents

Datorama is a marketing cloud intelligence software developed by Salesforce. Given the immense popularity of Salesforce, Datorama has parallelly gained popularity amongst the B2B marketing community. 

This blog will explore Datorama, its features, and pricing to see if it is best suited for your business.

What is Datorama?

Datorama is a marketing intelligence and analytics software that helps B2B teams integrate marketing data across different sources. 

Today, customers connect with brands through multiple channels like social media and websites, prompting a marketing paradigm shift. Tools like Datorama use advanced data integration and analytics to address this. With over 4200 users, Datorama streamlines data management and empowers stakeholders across the organization with valuable insights. 

By furnishing clear, comprehensive analytics reports, Datorama enables marketers to communicate their value proposition effectively, fostering trust and credibility with clients and partners alike. 

At its core, Datorama aims to facilitate collaborative decision-making and drive collective efforts toward optimizing marketing performance. 

Datorama Features

Here are Datorama’s salient features and offerings that make it a great marketing intelligence tool:

I. Data Capture 

Datorama boasts over 300 API connectors that seamlessly integrate diverse data types from your API native library into any preferred format. This versatile platform facilitates the ingestion of structured and unstructured data from sources like social media, email, Google Analytics, CRM data, etc. You can refine their datasets with precise filtering options, tailoring the analysis to their specific requirements.

It has two different API connectors that help achieve this goal: 

1. TotalConnect 

It augments this functionality by enabling users to supplement data obtained from API connectors with additional datasets. For instance, if there are pertinent custom data extracts from platforms like Salesforce Marketing Cloud that lack API integration, TotalConnect serves as the remedy. It facilitates the transformation and cleansing of this supplementary data, rendering it suitable for reporting and visualization purposes within the Datorama platform.

2. Liteconnect

For non-marketing data sources such as weather forecasts, geographical information, or sales data. Although these datasets may not directly align with the Datorama data model, LiteConnect allows users to incorporate essential details into their reports effortlessly. By simply dragging and dropping data files into the platform, users can instantly visualize and analyze the information, enhancing the depth and richness of their insights.

2. Data Model

Datorama streamlines the data modeling process by furnishing marketers with 19 adaptable templates tailored to various data source categories, including online advertising, eCommerce, social listening, and web analytics. Beyond the initial data importation phase, the platform empowers users to further refine their data modeling efforts. This includes the ability to reconfigure, enhance, align, and categorize data according to specific requirements, ensuring flexibility and precision throughout the modeling process.

3. Reporting

You can export data from Salesforce Datorama to various destinations with no additional charges- whether it's your database or third-party data visualization or analytics platforms.

Datorama's Query API facilitates scalable data exports in diverse formats such as .csv, .pdf, and more. This makes it easy to create reports and share your findings and progress with all internal and external stakeholders. 

4. Dashboards

Datorama's tool InstaBrand empowers users to create custom branded designs for their reports and dashboards. With its visualization section, users can generate impactful dashboards featuring graphs for various key performance indicators (KPIs) with just a single click. Alternatively, users can opt for preconfigured dashboards available in the standard version, simply specifying the campaigns and timeframes for the desired data.

The best thing about InstaBrand is the high level of personalization. Users have the flexibility to incorporate company logos, apply corporate colors, and integrate customizable widgets, tailored to their specific branding requirements.

Pivot Tables: 

Pivot tables help visualize data and enable users to analyze information from various perspectives. They facilitate the filtering, sorting, and grouping of extensive datasets based on specific metrics or dimensions, enhancing the granularity of data analysis. Furthermore, pivot tables play a crucial role in generating personalized reports that succinctly summarize data insights without necessitating complex queries.

Datorama Use Cases

Datorama helps marketing teams address the following problems in their everyday functions:

1. Unify Data

Unified data integration through Datorama eliminates the inefficiencies associated with manual data processing tasks. Marketers with marketing intelligence tools like Datorama do not need to spend valuable time and effort on redundant activities such as manually filtering or entering data from disparate sources. With Datorama's numerous APIs, you can easily integrate data from various sources, regardless of format. This allows teams to redirect their focus toward revenue-generating tasks, prioritize strategic initiatives, and aim to engage potential customers more effectively.

2. Data Insights and Visualization

Datorama's robust data insights and visualization tools provide marketers with a powerful means of communicating with key stakeholders, including C-suite executives and cross-functional teams. The platform's easy-to-understand dashboards and visualization features enable marketers to present complex data clearly and compellingly. This not only simplifies reporting processes but also enhances internal communication and accountability. By leveraging Datorama's visualization capabilities, marketers can effectively demonstrate the value of their campaigns and initiatives, fostering greater transparency and alignment across the organization.

3. Analytics/Intelligence

Datorama's analytics and intelligence capabilities empower marketers to gain deep insights into their marketing efforts without the need for extensive manual analysis. Datorama enables marketers to quickly identify trends, patterns, and opportunities for optimization. This comprehensive understanding of marketing performance allows marketers to make data-driven decisions with confidence, optimizing their strategies to maximize results. It enables agile decision-making and continuous improvement without sacrificing focus on core tasks such as customer acquisition and engagement.

Datorama Limitations

1. Steep Learning Curve

Users have reported that Datorama's extensive customizability, tailored to cater to diverse industries, results in a steep learning curve. While the platform offers an umbrella solution for various needs, this high level of customizability can be overwhelming for teams tasked with setting up their own SaaS ecosystem. Particularly for smaller organizations lacking robust tech support or with limited resources, navigating Datorama's complexities may prove challenging.

Review praises and criticizes Salesforce Marketing Cloud

2. Expensive Tool

Online reviews suggest that Datorama's pricing is relatively high compared to other solutions in this domain. This places Datorama firmly in the realm of enterprise solutions rather than catering to small and medium-sized businesses (SMBs). The elevated price point of Datorama may deter SMBs from considering it as a viable option for their marketing intelligence needs.

Positive review of Salesforce, notes cost and redundancy.

3. Limited Number of Seats

Another limitation is Datorama's restricted number of seats, which poses challenges to fostering sales-marketing alignment and cross-functional collaboration. Marketing intelligence tools should ideally accommodate more seats to facilitate seamless collaboration between departments. However, Datorama's seat limitations hinder the ability of teams to leverage the platform for cross-functional initiatives effectively. Given that growing businesses rely heavily on cross-functional teams, Datorama might not prove to be the best choice for rapidly evolving companies. 

Datorama Pricing

Datorama offers three types of plans for users: Starter, Growth, and Plus.

  • Starter plan:  $3000 per month per organization (billed annually)
  • Growth plan: $10,000 per month per organization (billed annually)
  • Plus plan: Available on request

Pricing tiers for marketing intelligence service.

To summarize, Datorama is a great tool that helps marketers with three avenues- data unification, visualization, and data analysis. It is designed to serve various industries and has numerous integrations through APIs and built-in customizations for different needs. This is a great solution for enterprises that have tech-support teams, can invest time to tackle steep learning curves and pay a significantly higher price for the freedom of choice and robust features that Datorama provides. However, for solopreneurs and growing businesses, there are alternative solutions that can get the job done for a significantly lower cost.   

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